Medical Emergency & Repatriation

Phone: +44 1273 624661

Making a Claim on Your Return Home

If you wish to make a claim, simply download the appropriate form complete the form and return to the insurer with all supporting documentation. Click here to download a claim form

Claims Helpline: +44 1403 788983

Please give your name and Certificate number, and brief details of your claim.

All claims must be submitted within 28 days of your return on a policy claim form, accompanied by original invoices, receipts, reports, etc. Please refer to the relevant Section of Your policy for specific conditions and details of the supporting evidence that we require. Please remember that it is always advisable to retain copies of all documents when submitting your claim form.